Melia Jardim Europa Hotel - Sao Paulo

Rua Joao Cachoeira, 107, Sao Paulo, Brazil, 04535-005  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Melia Jardim Europa Hotel - Sao Paulo

Free Wi-Fi

Free Wi-Fi in public areas

Parking

BRL 25 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Shuttle

Shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Offering 322 rooms, the contemporary Melia Jardim Europa Hotel features a tennis court, a sauna and a nightclub available on site. Melia Jardim Europa Hotel has been welcoming guests to its comfortable rooms since 2001.

Melia Jardim Europa Hotel enjoys perfect setting in the commercial center of Sao Paulo and offers direct access to Center 3 Shopping and Morumbi Shopping Mall. The venue is 6 km away from the city center.

Welcoming guests with a roof-top pool, a rooftop terrace and an outdoor swimming pool, the hotel is placed next to bars and restaurants.

Congonhas airport can be reached in 15 minutes by car from Melia Jardim Europa Hotel.

Rooms

Melia Jardim Europa Hotel features rooms with a modern interior that come with climate control, a private safe, television with satellite channels, a seating area and a pantry for a pleasant stay in Sao Paulo. Many rooms offer a great view over the city. They are fitted with an electric kettle, a dishwasher and a fridge as well as en suite bathrooms with a shower, a hairdryer and guest toiletries.

Eat & Drink

The small restaurant serves fine international dishes. Free Wi-Fi and a terrace are provided in the Lobby bar. Guests can dine at Sagakura A1 and Tian located within a 5-minute walk of the property.

You can start your day with a buffet breakfast, which costs BRL 46 per person per night. 

Services

A business centre, an exhibition space and a conference room along with a safety deposit box, parking and a hairdresser are available for guests.

Relax

Spa facilities at Melia Jardim Europa Hotel include a spa centre, a steam room and a Jacuzzi. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at BRL 25 per day.

Number of floors:   25.  Number of rooms:   322.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Hairdresser
  • Exterior corridors
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Printers

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Premium bedding
  • Pillow menu
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Sound docking station
  • Paid movies/Video
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
All children
4 - 7 years
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Melia Jardim Europa Hotel - Sao Paulo Sao Paulo location
Show big map »

Hotel Address:

Rua Joao Cachoeira, 107, Sao Paulo, Brazil, 04535-005

Get directions
City Center
  • Sao Paulo
    3.4 mi
Airports
Train Stations
  • Julio Prestes Train Station
    4.1 mi
  • Terminal Rodoviario do Tietê
    5.7 mi
Underground stations
  • Clinicas Station
    2.0 mi
  • Consolação Station
    2.0 mi
  • Bus stop
    400 ft
Restaurants
  • Due Cuochi Cucina (cuisine: Italian)
    400 ft
  • Tian (cuisine: Contemporary, Thai, Asian)
    100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    322

Hotel Awards

BrazilianHOTEL AWARDSHighly RecommendedSao PauloMelia Jardim Europa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Brazil

Use Badge

Rooms and availability

Premium Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

Deluxe|DOUBLE PREMIUM

Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

DOUBLE PREMIUM KING BED. BED & BREAKFAST. Non refundable

Melia Jardim Europa photos Exterior Hotel information
Grand Premium Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • + More
  • General:Internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Clothes rack
  • Parquet floor
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

SGL - Grand Premium The Level

Melia Jardim Europa photos Room
Grand Premium King Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Dual voltage outlet
  • Storage space
  • Clothes rack
  • Parquet floor
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Deluxe|Grand Premium Room King Size Bed + Breakfast (2 beds)

Supreme Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

Standard|Supreme Casal Não Reembolsável

Melia Jardim Europa photos Room
Supreme King Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Clothes rack
  • Connecting room
  • Voice mail
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Standard|Supreme Room King Size Bed + Breakfast (2 beds)

Melia Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Melia Room

Grand Premier Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|grand premier room

Grand Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|grand premier king room

Melia Jardim Europa photos Room
Standard Twin Room
Garden view
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Dual voltage outlet
  • Storage space
  • Clothes rack
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Pillow menu
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

With views of Itaim district, this air-conditioned room features a cable TV, minibar and bathroom. It offers a bright décor with light tones.

King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
  • Media:Cable TV
Room Description:

Non Refundable Room KING SIZE BED

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

Suite|SUITE STANDARD

Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    3 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|3 Single/Twin - Junior Suite

Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Family Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|2Adult/2Ch, Family Suite ( Breakfast )

Superior Twin Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • General:Seating area
Room Description:

Spacious room featuring a seating area and leaning out on a balcony with views over the city.

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
  • Direct dial phone number
Room Description:

DOUBLE SUPERIOR KING BED. BED & BREAKFAST. Non refundable

Melia Jardim Europa photos Room
Deluxe Twin Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Dual voltage outlet
  • Storage space
  • Clothes rack
  • Connecting room
  • Voice mail
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Deluxe|Dbl, Habitación Deluxe Twin ( Breakfast )

Melia Jardim Europa photos Room
Deluxe King Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Dual voltage outlet
  • Storage space
  • Clothes rack
  • Parquet floor
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

DOUBLE DELUXE KING BED. BED & BREAKFAST. Standard rate

Executive Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Living room
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Room Description:

JUNIOR SUITE EXECUTIVE. BED & BREAKFAST. Standard rate

Luxury Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Double Luxury Room

Melia Jardim Europa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Obelisco1.4 mi

Popular areas

  • Faria Lima Av x Juscelino Kubitschek Av3300 ft
  • Aprendiz Alley - Graffiti1.6 mi

Places of interest

  • Parish of Our Lady of Brasil4600 ft
  • JK Iguatemi Shopping Centre5000 ft
  • Praça Pereira Coutinho1.0 mi
  • Oscar Freire Street1.5 mi

Convention centers

  • Ciccillo Matarazzo Pavillion1.6 mi
  • Biennial´s Ibirapuera - Ciccilio Matarazzo Pavillion1.6 mi

Sport related

  • Jockey Club1.2 mi

Shopping areas

  • Iguatemi Shopping Mall3300 ft
  • Shopping Mall Iguatemi JK3300 ft
  • Shopping Eldorado1.2 mi
  • Shopping Eldorado1.2 mi
  • Eldorado Shopping Mall1.2 mi

Amusement

  • Boliche 3001.2 mi

Monuments and Landmarks

  • Parish of Our Lady of Brasil4600 ft
  • Monumento as Bandeiras1.1 mi

Stadiums

  • Jockey Club de São Paulo1.2 mi
  • Jockey Club de São Paulo1.2 mi
  • Ibirapuera Ginasium1.4 mi
  • Ibirapuera Ginasium1.4 mi

Museums

  • MAM - Modern Art Museum1.6 mi
  • MAM - Modern Art Museum1.6 mi

Parks

  • Ibirapuera Park1.3 mi

Universities, Institutes

  • Clinicas Hospital and Medicin University1.7 mi

Theaters

  • Via Funchal Music Theatre5000 ft

Public parking

  • Hebraica - Jewish Community Athletic and Cultural Club1.1 mi
  • Joquei Clube de Sao Paulo1.2 mi

Local attractions

  • Our Lady of Brazil Church1.0 mi
    Avenida Brasil, Sao Paulo
  • Afro Brazil Museum1.3 mi
    Av. Pedro Alvares Cabral, Parque Ibirapuera, Portao 10, Sao Paulo
  • Jardins District1.4 mi
    Rua Oscar Freire 893 - 900, Sao Paulo
  • Ibirapuera Park1.5 mi
    Av Pedro Alvares Cabral, s/n (portoes 2, 3 e 10), Sao Paulo
  • Villa Lobos Park1.3 mi
    Av. Professor Fonseca Rodrigues, 2001, Sao Paulo

Near the hotel

  • Brazilian House Museum1900 ft
    Av. Brigadeiro Faria Lima, Sao Paulo
  • Brazilian Museum of Sculpture3000 ft
    Av. Europa, 218, Sao Paulo
  • Hotel Unique4200 ft
    Av. Brigadeiro Luis Antonio, 4700, Sao Paulo
  • Ema Gordon Klabin Cultural Foundation2900 ft
    Rua Portugal, 43, Sao Paulo
  • Museum of Image and Sound3200 ft
    Av. Europa, 158, Sao Paulo
  • Octavio Frias de Oliveira bridge4300 ft
    Marginal Pinheiros, entre as pontes do Morumbi e Eng. Ari Torres, Sao Paulo

Restaurants nearby

  • Due Cuochi Cucina400 ft

    Address: Rua Manuel Guedes, 93
    Phone: (11) 3078-8092

    86% likes this, based on 348 reviews
    Cuisine: Italian
    Price Range: USD 15 - USD 20

  • Le Marais Bistrot200 ft

    73% likes this, based on 34 reviews
    Cuisine: French

  • Sagakura A1300 ft

    Address: Rua Jeronimo da Veiga, 74
    Phone: (11)30783883

    67% likes this, based on 32 reviews
    Cuisine: Japanese

  • Tian100 ft

    Address: Rua Jeronimo da Veiga 36
    Phone: 11 2389 9399

    71% likes this, based on 41 reviews
    Cuisine: Contemporary, Thai, Asian, Chinese, Japanese, Philippine

  • Due Cuochi Cucina400 ft

    Address: Shopping Cidade Jardim
    Phone: 11 3758 2731

    82% likes this, based on 132 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    322

Hotel Awards

BrazilianHOTEL AWARDSHighly RecommendedSao PauloMelia Jardim Europa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Brazil

Use Badge

Cities nearby

Melia Jardim Europa Reviews

Guest reviews are submitted by our customers after their stay at Melia Jardim Europa

Average guest rating

8.0out of 10
Fabulous
Based on 137 reviews

Rating by category:

Rooms
8.0
Service
8.0

Guest reviews

  • Single
    7.4

    it is nice little expensive for the hotel facility

    toilet is really smole

  • Older travelers
    9.6

    location , room size , beds very confortable

    only the bathroom was very small .

  • Single
    6.6

    staff tried hard and location good

    pretty worn out. not 5 star facility as advertised.

  • Couple
    7.4

    good hotel good rooms but overcharged me 150$ over what booking .com charged me 28000 rs vs 20,000 rs said i had not been charged correctly for he weekend by Booked.net this was not fair however they said this was a weekend and weekend rates applied.

    nothing but for the overcharging bookin .com need to reflect correct rates raher than reeive unpleasnt rates additional chrges when cbooked in ..and difficult to fidn ther hotels on the spot . also hetye took more than 10 days to release the amount booked on my card 28000 rs after charging m rs 29000+and takngign the money when leaving that again is not fair. its like having 2 amounts blocked on youre card. rosslyn deas.

  • Family with children
    8.2

    I asked for a non smoking room that was not available when checking in. I had to upgrate room paying r$ 100/day difference to get immediate access to the room due to time restriciton to attend an event.

  • Single
    3.8

    Only locatian not bad

    Staff to room they were just totally terrible

  • Single
    8.2

    Hotel is good value for money with great location and easy access to anywhere in the city. Staff is helpful and well trained.

    Constant internet problems are making me think choose different hotel in the future. Some of the rooms have weak WIFI signal and working from room is not possible. Also, during my recent stay, internet was not connected from 7am- 2pm...not expected from business hotel.

  • Single
    6.6

    Convenient location

    Food very much average...but lots of restaurant close by

  • Single
    6.6

    I liked the location, the view and the warm welcome of the staff when I arrived in the morning. They were pleasant and very attentive to my needs which was appreciated.

    Room service could do with improving. When I arrived at the hotel I ordered a moqueca off the menu, waited an hour and a half before I was told they couldn't make it due to missing coriander. There was no apology about this so I can only imagine this was normal service. Much worse was the fact that the evening staff were rude and unhelpful. Having read the hotel information and seen there was a happy hour between 6.30 and 8.30 along with a warm Brazilian welcome where you could try a sample of some typical drinks, I went to the bar to investigate, around 7ish. After being ignored for 10 minutes, I was able to call someone over to ask and was treated with utter disdain. Apparently I should have know that happy hour had been stopped six months earlier. They then failed to offer me any other drinks or make adequate suggestions. I then asked them further about this and was abruptly left on my own while they got the manager. The manager listened to the issue and without so much of an apology then suggested that perhaps I would like to hit a night club despite my having said as a single female in the city I just wanted a quiet drink to start off my evening. I can't think of a more contrasting piece of advice. I then said I'd look at the menu but after 15 minutes of no service from them left as I felt utterly unwelcome. This was on a quiet night so quite how they would manage welcoming in visitors in a busier week I have no idea. The bar was pretty deserted as it was for a reason - no one felt comfortable there! Finally, last but not least, don't expect to have a decent swim in the roof top pool. The photos are misleading as it's not much bigger than a large bath tub!

How to reach hotel

hotel Melia Jardim Europa Hotel - Sao Paulo Sao Paulo location
Show big map »

Hotel Address:

Rua Joao Cachoeira, 107, Sao Paulo, Brazil, 04535-005

Get directions
City Center
  • Sao Paulo
    3.4 mi
Airports
Train Stations
  • Julio Prestes Train Station
    4.1 mi
  • Terminal Rodoviario do Tietê
    5.7 mi
Underground stations
  • Clinicas Station
    2.0 mi
  • Consolação Station
    2.0 mi
  • Bus stop
    400 ft
Restaurants
  • Due Cuochi Cucina (cuisine: Italian)
    400 ft
  • Tian (cuisine: Contemporary, Thai, Asian)
    100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    322

Hotel Awards

BrazilianHOTEL AWARDSHighly RecommendedSao PauloMelia Jardim Europa

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Brazil

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